Call Centre Display Software
Get the power to improve agent performance, company performance and customer service levels.
Provides compatibility with most ACDs Supports multiple networked call centres Provides single or multiple administrator access Allows information from multiple queues to be combined for totals and averages Communicates scheduled or threshold-triggered motivational messages
Our ‘Real-Time / Statistical’ signage display systems for Call Centres & Help-Desks provides graphical and numerical statistics from most ACD’s and helpdesk applications.
Our LCD / Plasma screen based systems which includes a portfolio of LED wallboards (with 11-colours), allows information from multiple queues to be combined for totals and averages, and communicates scheduled or threshold-triggered motivational messages on the central display screen (with audible alerts or to the user’s desk-top). More importantly, the system status or critical alerts can be combined within our digital signage environment where other content zones can be displayed based on a pre-scheduled layout e.g. RSS news feeds (BBC), scrolling staff motivational messages, images (staff member - congratulation photos), videos, FLASH animations HTML, Sky News (FreeView or IPTV streaming options) etc.
Our other specialty is our stand-alone / multi-site network accessed digital signage system for reception areas, foyers, corridors, call centres, cafeterias, staff-rooms, meeting rooms - to keep your staff informed and to welcome visitors and guests.
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